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Merchandise Associate
Job Description:
- Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers
- Adheres to all operational, merchandise, and loss prevention standards
- May be cross-trained to work in multiple areas of the store
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established procedures and standards
- Accurately processes and prepares merchandise for the sales floor
- Initiates and participates in store recovery as needed
- Maintains all organizational, cleanliness, and recovery standards for the sales floor
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Requirements:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits:
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match
- medical/dental/vision
- HSA
- health care FSA
- life insurance
- short/long term disability
- paid parental leave
- paid holidays/vacation/sick
- auto/home insurance discounts
- scholarship program
- adoption assistance